The Forgotten Infrastructure of Digital Transformation
The infrastructure that makes digital transformation succeed is often different from the infrastructure that receives the most investment. Human infra…
Building AI-Assisted Community Operations: From Tools to Workflows
Most organisations have adopted AI tools. Far fewer have successfully integrated them into the operational workflows that actually drive their work. That gap is not…
AI in Banking and Financial Services
Innovation has always been at the forefront in the BFSI sector. Take the case of ATMs, OCRs in cheques, plastic money via credit cards and debit cards…
AI Is Not a Tool, It Is Cognitive Infrastructure!
There is a quiet ‘category error’ sitting at the centre of much of the AI conversation right now, and it is shaping decisions that will outlive th…
Technologies, Platforms and Infrastruture in AI
The technology stack powering the AI revolution unravelling in front of our eyes is touching fields far and wide. From the surge in coding libraries o…
AI Robotics and their Applications
Not too long in the future, you step out on the roads and find, pretty much straight out of the utopian sci-fi books and movies,…
Leader. Architect. Soldier. Team player – the many facets of Business Analyst
It is beyond doubt that the current times of digital, mobile and social age demand professionals who are versatile, agile, sociable and dynamic. Business Analysts and product specialists are no exception to…
Realm and reach of New-age Business Analyst, Product Owner
Gone are the days when you had professionals relying on the accumulation of knowledge alone. In this day and age of continual changes in technology,…
Fostering innovation the fun and interactive way
Innovation, as you all know, is a very powerful concept and tool. It could be used to understand the problems and create improvements in the…
Hey Business Analyst, where are the requirements
Ever since the role of Business Analyst came into being, they have been associated with one specific area more than anything else. That is requirements…