BCS Certificate in Benefits Planning and Realisation

By the end of this course, you will be able to:

• Highlight issues with relationships between IS/IT delivery and benefits
• Discuss dissatisfaction with current Approaches to benefits delivery
• List the characteristics of benefits management approach
• Define value and and explain value networks
• Define value chain and explain aspects in Porter’s value chain
• Explain the differences among value chains and value networks
• Define value proposition and describe how it helps with differentiation
• Define value shop and explain its relevance in new-age
• State the definition of value network and explain its purpose
• Discuss the rationale for benefits management
• Analyse the origins of benefits management approach
• Provide an overview of benefits management process
• State why: identifying business and organisational drivers
• Explore the questions to be asked for identifying the drivers
• Elaborate on the internal environment factors and their use
• Define MOST analysis and explain the steps to conduct MOST
• Define resource audit and explore its advantages
• Highlight the external environment factors and their purpose
• Define PESTLE analysis and explain the steps involved in PESTLE
• Describe the steps in establishing the investments objectives
• Explain the linking of business benefits to drivers
• State what: define and expand on the business benefits
• State How: elaborate on the benefits dependency network
• Describe the link between objectives and benefits
• Explain the uses and applications of benefits dependencies network
• Define benefits change template and describe its uses
• Explain what to include in the benefits template
• Describe the rationale of the business case
• Explain the structure for analysing and describing benefits
• Describe how to quantify the benefits
• Define financial benefits and explain their coverage in business case
• Define investment appraisal and elaborate on the steps involved
• Give some examples of investment appraisals
• Explain the purpose of risk assessment
• Define the purpose of completing the business case
• Explain assessment of feasibility in achieving the benefits
• Define stakeholder analysis and management techniques
• Elaborate on the steps in completing the benefits plan
• Define payback approach and give examples for payback
• Define discounted cash flow approach and specify examples
• Define net present value (NPV) approach and specify examples
• Define internal rate of return (IRR) approach
• Define risk and specify categories of risks
• Specify approaches to managing change
• Explain change management strategies
• State the rationale for introducing benefits management
• Explain the steps for initiating and managing benefits driven project
• Define the roles within benefits management
• Explain how to conduct benefits management workshops
• State the links between benefits plan and project plan
• Describe the process of reviewing and evaluating results
• Establish potential for further benefits
• Explain the steps in monitoring benefits after implementation
• Describe the maturity model for organisational benefits
• Elaborate on characteristics of benefits management approach
• Explain using benefits management to formulate and implement strategy
• Describe how to incorporate benefits management into strategic thinking
• Discuss future trends in IS/IT and implications for benefits management