Caller:             “Hello, is this Tech Support?” Tech Rep:      “Yes. it is. How may I help you?” Caller:…

Apple, Google, Facebook, Toyota, Coca Cola, Nike, Microsoft, BMW… what is common to all of these. Yes, they are all leaders in their respective industries…

We keep hearing a lot about the terms User Experience, Usability etc., being tossed around to talk about the products that are used in our…

“10.4  Saeed Ajmal to Tendulkar, no run, lbw! Ian Gould raises the finger and Tendulkar wants a review. There’s only one review left. That pitches…

I came across this interesting piece of work yesterday. You may want to call it art,promotional material, or reference material. For the business analysts in…

How many times did you come across something on the web sites that absolutely baffles you, puzzles and leaves you with no clues and options,…

'Wow!', a word that sums up the delightful experience and surprise expressed by users of very few products out there in the market. Apple has been con…

Do you remember when you first started interacting with a device trying to learn something? Yes, You drew and wrote in your childhood, using slate and…

New year 2011 was not all fun for some users of Apple iPhone4, who woke up late, thanks to the defect in the Alarm app. Ditto are the problems for a f…

From a computer company to a telecom giant, from a white-goods manufacturer to an imaging products company, every organization, product, service and b…